BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Luminate - ECPv6.17.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://luminate.coop
X-WR-CALDESC:Events for Luminate
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20250101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=UTC:20260915T090000
DTEND;TZID=UTC:20260915T113000
DTSTAMP:20260126T194344Z
CREATED:20260126T194308Z
LAST-MODIFIED:20260126T194344Z
UID:10000128-1789462800-1789471800@luminate.coop
SUMMARY:Virtual Proctoring
DESCRIPTION:Virtual Proctoring Services for Online Exams\nLuminate is pleased to offer virtual proctoring services to support online exams in a secure\, convenient environment. This option allows testers to complete their exams remotely while meeting all proctoring requirements. \nEach testing session is conducted within a two-hour testing window. Testers must have access to a computer equipped with reliable audio and video capabilities\, as live monitoring is required throughout the exam. \nTo participate\, testers must complete two required registrations: \n\nRegister for a Luminate virtual proctoring session for their desired test date and time.\nRegister with America’s Credit Unions at least two weeks prior to the scheduled exam date. This advance registration is necessary to allow sufficient time for America’s Credit Unions to issue the enrollment key\, which must be received before the exam can be administered.\n\nTimely registration is essential to ensure all requirements are met and testing can proceed without delay. For questions regarding eligibility\, technical requirements\, or scheduling\, please contact Luminate staff for assistance. \nRegister Now
URL:https://luminate.coop/events/virtual-proctoring-7/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2025/05/Proctoring-Teams-Banner-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260915T130000
DTEND;TZID=UTC:20260915T153000
DTSTAMP:20260126T194604Z
CREATED:20260126T194604Z
LAST-MODIFIED:20260126T194604Z
UID:10000129-1789477200-1789486200@luminate.coop
SUMMARY:Virtual Proctoring
DESCRIPTION:Virtual Proctoring Services for Online Exams\nLuminate is pleased to offer virtual proctoring services to support online exams in a secure\, convenient environment. This option allows testers to complete their exams remotely while meeting all proctoring requirements. \nEach testing session is conducted within a two-hour testing window. Testers must have access to a computer equipped with reliable audio and video capabilities\, as live monitoring is required throughout the exam. \nTo participate\, testers must complete two required registrations: \n\nRegister for a Luminate virtual proctoring session for their desired test date and time.\nRegister with America’s Credit Unions at least two weeks prior to the scheduled exam date. This advance registration is necessary to allow sufficient time for America’s Credit Unions to issue the enrollment key\, which must be received before the exam can be administered.\n\nTimely registration is essential to ensure all requirements are met and testing can proceed without delay. For questions regarding eligibility\, technical requirements\, or scheduling\, please contact Luminate staff for assistance. \nRegister Now
URL:https://luminate.coop/events/virtual-proctoring-8/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2025/05/Proctoring-Teams-Banner-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260922
DTEND;VALUE=DATE:20260925
DTSTAMP:20260709T163504Z
CREATED:20260218T171801Z
LAST-MODIFIED:20260709T163504Z
UID:10000134-1790035200-1790294399@luminate.coop
SUMMARY:CU FinHealth26
DESCRIPTION:Your Luminate Foundation is excited to co-host CU FinHealth26! Make plans to join your peers from across the country to focus on practical strategies and measurable actions for financial wellness that you can implement right away. \nSept. 22-24\, 2026 | Denver\, CO\nThe leading financial well-being event for credit unions and system partners. \nCU FinHealth is not just another conference; it is an opportunity to truly commit to the “People Helping People” mission. For 10 years\, CU FinHealth has brought credit union leaders together around one shared purpose: strengthening financial well-being for employees\, members\, and communities. \nThis year’s CU FinHealth conference is built for action—whether your credit union is just beginning its financial health journey or looking to deepen and measure its impact. You’ll gain practical insights\, proven strategies\, and real-world examples from peers who are committed to making financial well-being part of their organizational culture. \nHere’s why you should attend:\nCommit to Financial Wellbeing for All: Be inspired by the innovative approaches credit unions are taking to make financial well-being a strategic priority. \nAssess Your Current Landscape: Learn diverse methods to evaluate the financial health of your employees and communities\, enabling you to better meet their needs. \nPlan Effectively: Develop actionable plans based on your assessments\, with a focus on building comprehensive financial health programs. \nTake Action: Engage with peers\, exchange ideas\, and discover ways to implement your plans to achieve tangible impact and results. \nJoin us as we celebrate a decade of learning\, collaboration\, and progress—and look ahead to the next chapter of advancing financial health across the credit union movement. \nLocation\nSheraton Denver Downtown Hotel\, Court Place\, Denver\, CO\, USA \n \nLearn More & Register Now
URL:https://luminate.coop/events/cu-finhealth26/
LOCATION:Denver\, CO
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2026/02/cunfinhealth_-banner-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260924T103000
DTEND;TZID=UTC:20260924T113000
DTSTAMP:20260820T164656Z
CREATED:20260820T164656Z
LAST-MODIFIED:20260820T164656Z
UID:10000154-1790245800-1790249400@luminate.coop
SUMMARY:3rd Quarter Advocacy Call
DESCRIPTION:Join us for our 3rd Quarter Advocacy Call on September 24th at 10:30AM! \nWe will welcome Jennifer Kelly\, with American Share Insurance\, for an important discussion on private insurance and what it means for credit unions and their members. We will also recap our Fall Hike\, including key takeaways from our meetings with members of Congress\, and provide an update on CULAC and our ongoing political advocacy efforts. This will be a great opportunity to hear the latest updates\, get a better understanding of what’s ahead\, and stay connected to the work we’re doing on behalf of Louisiana credit unions. \nRegister Now
URL:https://luminate.coop/events/3rd-quarter-advocacy-call-2/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2024/11/Quarterly-Advocacy-Call-Banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260929
DTEND;VALUE=DATE:20261001
DTSTAMP:20260910T181843Z
CREATED:20260529T181130Z
LAST-MODIFIED:20260910T181843Z
UID:10000147-1790640000-1790812799@luminate.coop
SUMMARY:CU Spark Tank 2026
DESCRIPTION:Luminate is excited to announce the return of CU Spark Tank! Join us September 29–30 in Bossier City\, for two days of collaboration\, innovation\, and peer-driven learning designed specifically for credit union professionals. \nThis year’s event will feature dedicated tracks focused on branch operations\, compliance\, and call center operations\, offering valuable insights\, practical strategies\, and meaningful discussions led by industry peers and experts. \nPlanned by credit union professionals for credit union professionals\, CU Spark Tank brings together attendees from across the movement to connect\, share ideas\, and grow together. \nSessions Include:\nCompliance \n\nUpdate on New Compliance Laws & Regulations (Will McCarty): Stay informed on the latest compliance laws and regulations affecting credit unions. This session will cover key updates and provide guidance on ensuring your institution remains compliant.\nCompliance Roundtable: Join a collaborative discussion with peers to share insights and best practices on compliance challenges. This interactive roundtable will foster networking and idea exchange among credit union professionals.\nDeep Dive into Regulation E (Will McCarty): Explore the intricacies of Regulation E\, focusing on electronic funds transfers and consumer protections. Gain practical knowledge to effectively implement compliance measures at your credit union.\nOverview of Compliance Operations Tool: Infosight 360 (Mary Ann Koeler): Discover how Infosight 360 can streamline your compliance operations. This session will provide an overview of its features and demonstrate how it can enhance your compliance processes.\n\nBranch Operations \n\nTrain the Trainer: Sales Training (Nick Brown): Learn how to effectively train your branch staff in sales techniques. This session emphasizes skill development to boost member engagement and sales performance.\nBranch Operations Roundtable: Engage in a roundtable discussion focused on branch operations. Share experiences\, strategies\, and solutions to common challenges faced by credit union branches.\nDeep Dive into Regulation E (Will McCarty): Explore the intricacies of Regulation E\, focusing on electronic funds transfers and consumer protections. Gain practical knowledge to effectively implement compliance measures at your credit union.\nManaging Member Expectations (Brian Russell): Learn strategies to effectively manage member expectations and improve customer satisfaction. This session will cover communication techniques and service enhancements that foster positive member relationships.\n\nCall Center Operations \n\nTrain the Trainer: Sales Training (Nick Brown): Learn how to effectively train your branch staff in sales techniques. This session emphasizes skill development to boost member engagement and sales performance.\nCall Center Operations Roundtable: Participate in a roundtable where call center professionals share insights and best practices. Discuss operational challenges and strategies for enhancing member service in the call center environment.\nBest Practices for Handling Fraud/ Trust but Verify: Protecting Members Without Sounding Like a Scammer (Stephanie Cartwright): Gain insights into the latest trends in fraud and learn best practices for detection and prevention. This session will empower call center staff to safeguard member information and reduce fraud risk.\nAI in Call Centers (Joey Rudisill): Explore the role of artificial intelligence in enhancing call center operations. Discover how AI can improve efficiency\, personalize member interactions\, and streamline service delivery.\n\nMeet the Speakers\n \nView the Agenda \n\nLocation\nLive! Casino & Hotel Louisiana\n711 Live Casino Boulevard\nBossier City\, LA 71111\, US \nAccommodations\nClick here to make a reservation online.\nThe cutoff date for the hotel block is August 29. \nEducational Investment\nYour educational investment is $450 per attendee. \nSBET Grant Program Flyer\nFor those credit unions applying for an SBET Grant for this program\, please use this flyer containing the event details for your application. \nRegister Now
URL:https://luminate.coop/events/cu-spark-tank-2026/
LOCATION:Bossier City\, LA
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2026/05/CU-Spark-Tank-Banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261014
DTEND;VALUE=DATE:20261016
DTSTAMP:20260706T194232Z
CREATED:20260202T190812Z
LAST-MODIFIED:20260706T194232Z
UID:10000133-1791936000-1792108799@luminate.coop
SUMMARY:IRA Training Essentials & Advanced
DESCRIPTION:Join us for a virtual deep dive into IRAs\, featuring expert instruction from Ascensus. \nAscensus IRA Essentials\, Wednesday\, October 14\, 9:00 a.m. ‐ 4:30 p.m. ET\nAscensus IRA Essentials gives attendees a solid foundation of IRA knowledge. Exercises throughout the day help participants apply information to job‐related situations. Attendees will leave this session able to work with IRA owners and process basic IRA transactions confidently. This is a beginner’s session; no previous IRA knowledge is assumed. \nAscensus Advanced IRAs\, Thursday\, October 15\, 9:00 a.m. ‐ 4:30 p.m. ET\nAdvanced IRAs build on the attendees’ basic IRA knowledge to address more complex IRA issues that their financial organizations may handle. This is an advanced session; previous IRA knowledge is assumed. The instructor uses real‐world exercises to help participants apply information to job‐related situations. \nRegistered attendees will receive a detailed training guide for each day of study. \nEducational Investment\n$299 per person per day \nThis event is hosted by the Tennessee and Mississippi Credit Union Association and brought to you in collaboration with the Carolinas Credit Union League\, Cooperative Credit Union Association\, Cornerstone Credit Union League\, Kentucky’s Credit Unions\, Luminate Louisiana Credit Unions\, Minnesota Credit Union Network\, Montana Credit Union Network\, Nebraska Credit Union League\, Wisconsin Credit Union League\, and the West Virginia Credit Union League. \nRegister Now
URL:https://luminate.coop/events/ira-training-essentials-advanced-2026-2/
LOCATION:Virtual
ATTACH;FMTTYPE=image/jpeg:https://luminate.coop/wp-content/uploads/2026/02/IRA-Training.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261020
DTEND;VALUE=DATE:20261021
DTSTAMP:20260508T153053Z
CREATED:20251031T153104Z
LAST-MODIFIED:20260508T153053Z
UID:10000113-1792454400-1792540799@luminate.coop
SUMMARY:Disney's Approach to Quality Service
DESCRIPTION:Step into the magic behind world-class service with Disney Institute – an immersive experience designed to transform how you lead\, serve\, and stand out. Drawing from the proven strategies of The Walt Disney Company\, this dynamic session goes beyond theory to reveal what truly sets Disney apart. Through real-world insights and engaging discussion\, you’ll discover how to differentiate your organization\, elevate service standards\, and turn everyday interactions into memorable moments that drive loyalty and success. Whether you’re refining your approach or reimagining your entire service culture\, this session will leave you energized\, inspired\, and ready to create magic in your own organization. \n\nProgram Content Overview\n\nWhat Exactly Does Disney Do Differently?\n\nParticipants learn how in our Disney parks and resorts\, we think about things differently from other companies.\n\n\n\n\n\n\nDisney’s Approach to Quality Service Thesis\n\nExceptional customer service results from an integrated systems approach. Service is not just about hiring friendly people and hoping they will deliver customer service that is better than your competitor’s service. Exceptional service is about systems\, standards\, and processes used to enhance not only external service\, but just as importantly\, showcase to your internal audience as well.\n\n\n\n\nDifferentiating Service\n\nLeaders of all organizations recognize the need to differentiate—to stand apart from the competition to offer excellent customer service. Your facilitator will share real-world Disney experiences to inspire participants as they consider service in their organization.\n\n\n\n\nDesigning Exceptional Service\n\nUsing examples from our own Guest experiences\, your facilitator will define what exceptional service looks like and break it down into actionable elements. Explore concepts and key principles of intentional service design that include service expectations and standards for your employees and how they connect with your customer.\n\n\n\n\nDelivering Exceptional Service\n\nAn exceptional customer experience not only comes from people who have a genuine desire for customer service but also the integration of processes and work environment.\n\n\n\n\nService Recovery\n\nAll organizations encounter service failures. When this happens\, mending the relationship with the customer after a service failure is a critical process at Disney. Participants will learn how we approach service recovery and maintaining the customer relationship.\n\n\n\nLocation\nCrowne Plaza Baton Rouge\, 4728 Constitution Ave\, Baton Rouge\, LA 70808\nClick here to make a reservation online. \nEducational Investment\nYour educational investment is $1\,500. \nSBET Grant Program\nDon’t forget to take advantage of SBET as a valuable resource for this event. Click here to learn more about how it can support your participation. If your credit union plans to apply for an SBET Grant for this program\, please use this event flyer to support your application. \nCancellation Policy\nCancellations received on or before October 1\, 2026\, will receive a full refund. Cancellations received between October 2 and October 11\, 2026\, will receive a 50% refund. No refunds will be issued after October 12\, 2026. Substitutions are always welcome. If you need to transfer your registration to another attendee\, please notify us in advance so we can update our records accordingly. \nRegistration\nThis is a one day training program. We will be hosting this event on October 20th and repeating it again on October 21st in Baton Rouge to allow more people the opportunity to attend. \nYou are currently\, on the registration page for Tuesday\, October 20. If you would like to register to attend on Wednesday\, October 21\, click here. \nRegister Now
URL:https://luminate.coop/events/disney-institute/
LOCATION:Baton Rouge
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2025/10/3-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261021T083000
DTEND;TZID=UTC:20261021T163000
DTSTAMP:20260508T153123Z
CREATED:20251119T143938Z
LAST-MODIFIED:20260508T153123Z
UID:10000115-1792571400-1792600200@luminate.coop
SUMMARY:Disney's Approach to Quality Service
DESCRIPTION:Step into the magic behind world-class service with Disney Institute – an immersive experience designed to transform how you lead\, serve\, and stand out. Drawing from the proven strategies of The Walt Disney Company\, this dynamic session goes beyond theory to reveal what truly sets Disney apart. Through real-world insights and engaging discussion\, you’ll discover how to differentiate your organization\, elevate service standards\, and turn everyday interactions into memorable moments that drive loyalty and success. Whether you’re refining your approach or reimagining your entire service culture\, this session will leave you energized\, inspired\, and ready to create magic in your own organization. \n\nProgram Content Overview\n\nWhat Exactly Does Disney Do Differently?\n\nParticipants learn how in our Disney parks and resorts\, we think about things differently from other companies.\n\n\n\n\n\n\nDisney’s Approach to Quality Service Thesis\n\nExceptional customer service results from an integrated systems approach. Service is not just about hiring friendly people and hoping they will deliver customer service that is better than your competitor’s service. Exceptional service is about systems\, standards\, and processes used to enhance not only external service\, but just as importantly\, showcase to your internal audience as well.\n\n\n\n\nDifferentiating Service\n\nLeaders of all organizations recognize the need to differentiate—to stand apart from the competition to offer excellent customer service. Your facilitator will share real-world Disney experiences to inspire participants as they consider service in their organization.\n\n\n\n\nDesigning Exceptional Service\n\nUsing examples from our own Guest experiences\, your facilitator will define what exceptional service looks like and break it down into actionable elements. Explore concepts and key principles of intentional service design that include service expectations and standards for your employees and how they connect with your customer.\n\n\n\n\nDelivering Exceptional Service\n\nAn exceptional customer experience not only comes from people who have a genuine desire for customer service but also the integration of processes and work environment.\n\n\n\n\nService Recovery\n\nAll organizations encounter service failures. When this happens\, mending the relationship with the customer after a service failure is a critical process at Disney. Participants will learn how we approach service recovery and maintaining the customer relationship.\n\n\n\nLocation\nCrowne Plaza Baton Rouge\, 4728 Constitution Ave\, Baton Rouge\, LA 70808\nClick here to make a reservation online. \nEducational Investment\nYour educational investment is $1\,500. \nSBET Grant Program\nDon’t forget to take advantage of SBET as a valuable resource for this event. Click here to learn more about how it can support your participation. If your credit union plans to apply for an SBET Grant for this program\, please use this event flyer to support your application. \nCancellation Policy\nCancellations received on or before October 1\, 2026\, will receive a full refund. Cancellations received between October 2 and October 11\, 2026\, will receive a 50% refund. No refunds will be issued after October 12\, 2026. Substitutions are always welcome. If you need to transfer your registration to another attendee\, please notify us in advance so we can update our records accordingly. \nRegistration\nThis is a one day training program. We will be hosting this event on October 20th and repeating it again on October 21st in Baton Rouge to allow more people the opportunity to attend. \nYou are currently\, on the registration page for Wednesday\, October 21. If you would like to register to attend on Tuesday\, October 20\, click here. \nRegister Now
URL:https://luminate.coop/events/disney-institute-2/
LOCATION:Baton Rouge
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2025/10/4-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261021T084500
DTEND;TZID=UTC:20261021T113000
DTSTAMP:20261013T140835Z
CREATED:20260406T192130Z
LAST-MODIFIED:20261013T140835Z
UID:10000140-1792572300-1792582200@luminate.coop
SUMMARY:Small Credit Union Symposium
DESCRIPTION:Join us virtually for the TR Group’s Small Credit Union Symposium! Though tailored specifically for credit unions with assets of $100 million or less\, we invite all credit unions to join us as we discuss innovations and challenges in the growing asset class of credit unions\, a session diving deeper into succession planning\, and a session on CDFI and grant writing. \nThe webinar is scheduled for October 21\, 2026 at 8:45 am CT. This is a dues-supported virtual meeting; there is no cost to attend. \nAgenda\n\n8:45 – 9:00 a.m. CT\nWelcome\, David Griffths\, Tennessee Legue\n9:00 – 9:45 a.m. CT\nSmall CU Marketing\, Bobbie Gardner\n9:45 – 10:30 a.m. CT\nTruStage\n10:30 – 10:45 a.m. CT\nBreak\n10:45 – 11:30 a.m. CT\nWorking with your Examiner\, Craig Bilotta\, NCUA\n\nRegister Now
URL:https://luminate.coop/events/small-credit-union-symposium/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2026/04/2026-Small-CU-Symposium-Header-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261022T100000
DTEND;TZID=UTC:20261022T110000
DTSTAMP:20261007T153517Z
CREATED:20260922T210559Z
LAST-MODIFIED:20261007T153517Z
UID:10000157-1792663200-1792666800@luminate.coop
SUMMARY:The Numbers Don't Lie: What Sets Credit Unions on the CU*SOUTH Core Apart
DESCRIPTION:The numbers don’t lie. In 2025\, CU*SOUTH credit unions outgrew their peers across the board\, according to independent benchmarking from Callahan & Associates. Membership grew 2.18% while peers declined 0.45%. Loans grew twice as fast. Return on assets came in 14% higher. \nJoin Steve Ramberg (Regional Director of Sales) and Zak Lewellen (Client Development Coordinator) from CU*SOUTH for a live look at what’s behind those results. \nYou’ll see: \n\nHow CU*SOUTH helps small credit unions punch above their weight and compete with institutions many times their size through our collaborative CUSO\nOur all-in-one core with lending\, back office operations\, analytics and digital banking integrated out of the box\nMember-facing innovation\, including 1-Click Loans\, Early Pay and integrated online membership opening\n\nRegister Now
URL:https://luminate.coop/events/the-numbers-dont-lie-what-sets-credit-unions-on-the-cusouth-core-apart/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2025/09/cusouthlogo-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261104T130000
DTEND;TZID=UTC:20261104T134500
DTSTAMP:20260908T131300Z
CREATED:20260821T170341Z
LAST-MODIFIED:20260908T131300Z
UID:10000155-1793797200-1793799900@luminate.coop
SUMMARY:Luminate Live - Marketing Magic
DESCRIPTION:✨ MARKETING MAGIC is coming to Luminate Live! ✨ \nMark your calendar for November 4th\, because we’re talking about something every marketer needs to hear: \nPeople connect with people\, not perfection. 💥 \nForget the perfectly polished posts and picture-perfect feeds. Sometimes the content that connects the MOST is the content that feels human\, relatable\, spontaneous\, and REAL. \nAnd our next Luminate Live speaker knows a thing or two about making that magic happen! 🪄 \nRachel Rushe from St. Tammany has tapped into the world of TikTok trends\, authentic content\, and showing up in a way that gets people watching\, laughing\, engaging\, and connecting. \nNow she’s ready to spill a few of her secrets with her credit union people! \n✨ Be real. Be relatable. Make some marketing magic. \nRegister Now
URL:https://luminate.coop/events/luminate-live-marketing-magic/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2025/08/Luminate-Live-Teams-Banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261117T090000
DTEND;TZID=UTC:20261117T113000
DTSTAMP:20260126T194849Z
CREATED:20260126T194740Z
LAST-MODIFIED:20260126T194849Z
UID:10000130-1794906000-1794915000@luminate.coop
SUMMARY:Virtual Proctoring
DESCRIPTION:Virtual Proctoring Services for Online Exams\nLuminate is pleased to offer virtual proctoring services to support online exams in a secure\, convenient environment. This option allows testers to complete their exams remotely while meeting all proctoring requirements. \nEach testing session is conducted within a two-hour testing window. Testers must have access to a computer equipped with reliable audio and video capabilities\, as live monitoring is required throughout the exam. \nTo participate\, testers must complete two required registrations: \n\nRegister for a Luminate virtual proctoring session for their desired test date and time.\nRegister with America’s Credit Unions at least two weeks prior to the scheduled exam date. This advance registration is necessary to allow sufficient time for America’s Credit Unions to issue the enrollment key\, which must be received before the exam can be administered.\n\nTimely registration is essential to ensure all requirements are met and testing can proceed without delay. For questions regarding eligibility\, technical requirements\, or scheduling\, please contact Luminate staff for assistance. \nRegister Now
URL:https://luminate.coop/events/virtual-proctoring-9/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2025/05/Proctoring-Teams-Banner-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261117T130000
DTEND;TZID=UTC:20261117T153000
DTSTAMP:20260126T195026Z
CREATED:20260126T195026Z
LAST-MODIFIED:20260126T195026Z
UID:10000131-1794920400-1794929400@luminate.coop
SUMMARY:Virtual Proctoring
DESCRIPTION:Virtual Proctoring Services for Online Exams\nLuminate is pleased to offer virtual proctoring services to support online exams in a secure\, convenient environment. This option allows testers to complete their exams remotely while meeting all proctoring requirements. \nEach testing session is conducted within a two-hour testing window. Testers must have access to a computer equipped with reliable audio and video capabilities\, as live monitoring is required throughout the exam. \nTo participate\, testers must complete two required registrations: \n\nRegister for a Luminate virtual proctoring session for their desired test date and time.\nRegister with America’s Credit Unions at least two weeks prior to the scheduled exam date. This advance registration is necessary to allow sufficient time for America’s Credit Unions to issue the enrollment key\, which must be received before the exam can be administered.\n\nTimely registration is essential to ensure all requirements are met and testing can proceed without delay. For questions regarding eligibility\, technical requirements\, or scheduling\, please contact Luminate staff for assistance. \nRegister Now \n 
URL:https://luminate.coop/events/virtual-proctoring-10/
LOCATION:Virtual
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2025/05/Proctoring-Teams-Banner-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261118T100000
DTEND;TZID=UTC:20261118T130000
DTSTAMP:20261013T135858Z
CREATED:20261013T135858Z
LAST-MODIFIED:20261013T135858Z
UID:10000158-1794996000-1795006800@luminate.coop
SUMMARY:Young Professionals Bootcamp
DESCRIPTION:Sparking Career Development\nPresented by Chad Miller\, President/CEO\, Southwest Louisiana Credit Union \nWhere do you want your career to take you\, and how do you get there? Chad Miller went from Consumer Loan Officer to CEO in the span of five years. In this session he shares what he learned along the way and the tools that help young professionals grow. \nAttendees will learn how to get a big-picture view of how a credit union operates\, why it helps to understand your organization’s strategic plan\, and how internal teams and personal development plans can build skills\, visibility\, and personal/professional opportunities. You’ll leave with practical ways to take ownership of your growth and better serve your members. \nAgenda\nWednesday\, November 18\nRegistration: 10:45 AM\nWatch party begins: 11:00 AM\nNetworking lunch: 12:00 PM \nRegistration & Watch Party Locations\nRegistration is complimentary\, but space is limited. Registration closes Friday\, November 13. \nThe watch party will be hosted at multiple locations\, with a virtual participation option available for the Alexandria Chapter. \nPlease register using the link for the location where you plan to attend. Each location has its own registration form\, so be sure to select your intended location. \nBaton Rouge & GNO Chapters\nFormation CU\n10289 Airline Hwy\nBaton Rouge\, LA 70816 \nRegister – Baton Rouge & GNO \nLafayette & Lake Charles Chapters\nMeritus Credit Union\n515 Guilbeau Rd\nLafayette\, LA 70506 \nRegister – Lafayette & Lake Charles \nMonroe & Shreveport Chapters\nCentric FCU\n213 Expo Circle\nWest Monroe\, LA 71292 \nRegister – Monroe & Shreveport \nAlexandria Chapter – Virtual Attendance\nParticipate virtually. Access details will be provided to registered attendees. \nRegister – Alexandria (Virtual) \nAbout the Speaker\nChad Miller has served as the President/CEO of Southwest Louisiana Credit Union since 2019. Chad began his working career in credit unions beginning in 2014\, serving in various roles such as Loan Officer\, Lending Supervisor\, COO\, and CEO. He has continued his personal development by earning his MBA and several Credit Union designations\, including certifications in Financial Counseling\, Compliance\, and Executive Management. Chad’s strong passion for community development and developing innovative Loan Products and Services has led to SWLACU being awarded over $6.5 Million in Community Development Financial Institution (CDFI) Grant funding over the past 6 years. \nAs one of his proudest accomplishments\, Chad received the inaugural Enlighten Award from Luminate\, Louisiana Credit Union’s Association\, which recognized the credit union leader who exemplified the sixth cooperative principle of Cooperation among Cooperatives. This principle emphasizes the importance of collaboration among cooperatives to effectively serve their members and strengthen the movement. Chad leads by the cooperative principles and believes that love for the members and community should drive strategy.
URL:https://luminate.coop/events/young-professionals-bootcamp/
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2026/10/Education-Branding-Themes-4-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270125
DTEND;VALUE=DATE:20270128
DTSTAMP:20260818T135225Z
CREATED:20260805T200803Z
LAST-MODIFIED:20260818T135225Z
UID:10000153-1800835200-1801094399@luminate.coop
SUMMARY:CU Intersect Conference 2027
DESCRIPTION:CU Intersect is returning to New Orleans\, and registration for 2027 is officially open! \nJoin credit union CEOs\, CISOs\, CIOs\, technology leaders\, and risk professionals from January 25-27\, 2027\, for three days of executive-level conversations focused on cybersecurity\, technology\, and resiliency. \nWhat You Can Expect\n\nStrategic insights on cybersecurity\, technology\, and risk\nPractical guidance on AI governance and emerging technologies\nPeer discussions with credit union leaders from across the country\nInteractive sessions and networking opportunities\nA live recording of the Grow Your Credit Union Podcast\n\nUse code LUMINATE27 for a $100 discount. \nRegister Now
URL:https://luminate.coop/events/cu-intersect-conference-2027/
LOCATION:New Orleans
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2026/08/8c7d5d35-dacd-ba74-b257-2829e253c858.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20270228
DTEND;VALUE=DATE:20270305
DTSTAMP:20261001T183606Z
CREATED:20260910T185709Z
LAST-MODIFIED:20261001T183606Z
UID:10000156-1803772800-1804204799@luminate.coop
SUMMARY:2027 National Governmental Affairs Conference
DESCRIPTION:America’s Credit Unions’ Governmental Affairs Conference (GAC) brings together credit union advocates from across the country in Washington\, D.C.\, to connect with industry leaders\, hear from influential speakers and advocate for the credit union movement on Capitol Hill. \nLuminate is pleased to help Louisiana credit unions prepare for GAC by providing access to the Louisiana League housing block and important housing information below. \nRegister Now \nGAC Housing for Louisiana Credit Unions\nLuminate is working with America’s Credit Unions to provide Louisiana credit unions with access to a designated GAC housing block through onPeak\, the official GAC housing provider. \nThe Louisiana League housing block can only be accessed using the dedicated link and password below. This information is not available on the general GAC website. \nReserve Your Room\nLouisiana Housing Link:\nhttps://compass.onpeak.com/e/42ACU27/in/category/43347 \nPassword: 2027Jazz \nThe password is case sensitive. \nHotel Options \n\nCourtyard by Marriot Convention Center\, $339 avg/night\, 0.1 miles walking distance (Sold Out)\nThe Westin DC Downtown\, $401 avg/night\, 0.1 miles walking distance (Sold Out)\nHampton Inn Convention Center\, $319 avg/night\, 0.3 miles walking distance\nHyatt House Convention Center\, $339 avg/night\, 0.4 miles walking distance\nGrand Hyatt Washington\, $370 avg/night\, 0.4 miles walking distance (Sold Out)\n\nHow to Make a Reservation\nBooking your room through the Louisiana League housing block is easy: \n\nAccess the Louisiana housing block using the link above.\nEnter the password 2027Jazz. Note that the password is case sensitive.\nSelect your preferred hotel. We have three hotel options this year.\nCreate a password for your reservation to protect your credit card information.\nSelect your arrival and departure dates.\nEnter your guest and payment information.\nComplete your reservation.\n\nA major credit card is required for all reservations at the time of booking. Your card will not be charged at the time the reservation is made. \nCredit unions may make individual reservations or book as a group\, with a maximum of 10 rooms per group. \nImportant Housing Dates\nDecember 18\, 2026\nLast Day to Cancel Without Penalty \nReservations cancelled on or before December 18 will not be charged a cancellation fee. \nBeginning December 19\, 2026\nCancellation Fee Applies \nReservations cancelled after December 18 will be subject to a cancellation fee equal to one night’s room rate plus tax\, per room. \nJanuary 15\, 2027\nHousing Deadline \nAll housing reservations must be entered into the housing system by this date. \nFebruary 11\, 2027\nLast Day for Changes Through onPeak \nAll reservations\, changes and cancellations must be made through the Housing Bureau by 4:30 p.m. Eastern Time. \nFebruary 12–16\, 2027\nHotel Transfer Period \nDuring this period\, onPeak will transfer reservation information to the hotels. No reservation changes can be made during this time. \nBeginning February 17\, 2027\nContact Your Hotel Directly \nBeginning February 17\, all changes and cancellations must be made directly with your hotel. \nCancellations will also be subject to a fee equal to one night’s room rate plus tax. \nHotel Waitlist\nAttendees must have an existing hotel reservation through onPeak before submitting a waitlist request. \nIf accommodations matching your request become available\, a member of the onPeak team will contact you no later than February 12\, 2027. \nSubmit A Waitlist Request \nPlease note: Changes made after February 12 may result in a cancellation fee for your original hotel reservation. \nNeed Housing Assistance?\nonPeak is the official housing provider for GAC. \nFor attendee housing assistance\, contact: \n\nGAC General Housing\n855-906-2270\n\nWhen calling\, let the representative know that you are trying to book a reservation within the Luminate Louisiana Credit Unions League sub-block. \nHave the following information available: \n\nLeague: Luminate Louisiana Credit Unions\nPassword: 2027Jazz\n\nBooking Process Walkthrough\nNeed additional help navigating the onPeak reservation system? America’s Credit Unions has provided a recorded walkthrough of the housing booking process. \nWatch the Walkthrough \nPlease note: This webinar was recorded for the 2019 GAC. While the booking process remains applicable\, please disregard all dates mentioned in the recording.
URL:https://luminate.coop/events/2027-national-governmental-affairs-conference/
LOCATION:Washington\, DC
ATTACH;FMTTYPE=image/png:https://luminate.coop/wp-content/uploads/2026/09/GAC-Website-Banner.png
END:VEVENT
END:VCALENDAR