Posted: 1/16/26
Marketing Specialist
PRIMARY FUNCTION
As a Marketing Specialist, you’ll play a key role in bringing Instep Federal Credit Union’s brand to life. This position supports the Director of Marketing in developing and executing creative campaigns that promote credit union growth, strengthen member relationships, and build community awareness. You’ll collaborate closely with the Business Development Manager to align marketing and outreach initiatives while ensuring our members and staff stay informed and inspired.
DUTIES AND RESPONSIBILITIES
Marketing & Promotion
• Assist in the creation of advertising and promotional materials across digital and print platforms.
• Support marketing campaigns and content development with external agencies.
• Represent the credit union at community events to enhance brand presence.
• Collaborate with Business Development to attend events and visit local businesses.
• Work with the Training Manager to ensure staff are informed and excited about current promotions.
• Support the Lobby Coordinator with the Teacher Grant and Report Card Programs, including reviewing applications and promoting programs at schools.
• Assist in planning and coordinating the annual meeting and other special events.
• Update and maintain website content, lobby signage, and digital displays.
• Oversee the timely delivery of member statements and other marketing materials.
• Maintain strong relationships with sponsors and community partners.
• Deliver exceptional member service and resolve inquiries promptly and professionally.
Other Duties
• Provide backup support as needed (daily and/or Saturday).
• Perform other duties and tasks assigned by management.
BENEFITS
• Competitive salary
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Ongoing training and development opportunities
The ideal candidate will have strong customer service skills, excellent communication skills, and a passion for helping others. Previous experience in a financial institution is preferred but not required. A high school diploma or equivalent is necessary for this position.
If you are motivated, detail-oriented, and eager to grow in the financial industry, we encourage you to apply!
$35,360.00 – $54,054.00 Annually
Click here to apply: INSTEP Credit Union – careers