Posted: 8/26/26
Programmer / Core Systems Technician
Jefferson Parish Employees Federal Credit Union is seeking a skilled Symitar Programmer / Core Systems Technician to support and enhance our Jack Henry Symitar core processing environment and related business applications. This mid-level role focuses on PowerOn development, reporting, integrations, system administration, and operational support. The ideal candidate combines strong technical expertise with a commitment to improving efficiency, compliance, and member service through reliable and innovative technology solutions.
Key Responsibilities:
Reporting & Data Management
- Develop and maintain Symitar reports using PowerOn, RepGen, and SQL-based tools
- Support data extracts, audits, and regulatory reporting requirements
- Ensure data integrity and accuracy across systems
Symitar Core System Support
- Maintain and support the Jack Henry Symitar core processing system
- Perform system configuration, parameter maintenance, and operational setup
- Monitor system performance and resolve production issues in a timely manner
- Support daily, monthly, and year-end processing tasks
Programming & PowerOn Development
- Develop, modify, and maintain PowerOn programs and scripts
- Create and maintain custom reports, batch jobs, and automation processes
- Troubleshoot and optimize existing PowerOn code for performance and accuracy
- Assist with Symitar upgrades, releases, and testing efforts
Integrations & Third-Party Support
- Assist with file transfers, job scheduling, and troubleshooting data exchange issues
- Work with vendors and internal teams to implement enhancements or new services
- Build and maintain connections between Symitar and third-party platforms (using SymXchange, Symform, web services).
Security, Compliance & Documentation
- Follow security best practices and internal controls related to core systems
- Assist with audits, exams, and documentation requests
- Maintain technical documentation, procedures, and change logs
Collaboration & Support
- Work closely with IT staff, operations, lending, and accounting teams
- Provide technical guidance and problem resolution for system-related issues
- Participate in on-call rotation or after-hours support as required
- Effectively communicate technical and non-technical information to diverse audiences
- Provide first-line (and above) technical support to employees, members, and vendors by resolving system-related issues, answering technical questions, and documenting support activities through ticketing systems.
Education & Experience
Required Qualifications:
- 3–5 years of hands-on experience with Jack Henry Symitar or Silver Lake
- Strong experience with PowerOn programming and development
- Working knowledge of Symitar modules (deposits, loans, accounting, member services)
- Experience with RepGen, batch processing, and system jobs
- Understanding of Credit Union or financial institution operations
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to manage multiple priorities and meet deadlines
- Must be a team player and willing to assist where needed.
- Must participate in reciprocal cross training.
- Must work onsite and have reliable transportation to periodically visit local branches
- Ability to periodically work after hours or weekends to minimize business downtime.
- Must be familiar with industry specifics tools such as image and software deployment, remote management and monitoring, endpoint management, Windows and 3rd party patch management.
- Experience in Windows 10, Windows 11, PC Hardware Troubleshooting, Microsoft Office and Microsoft Outlook. MS Office 365 Administrator experience required
- Excellent troubleshooting and analytical/problem solving skills.
- Must be organized with ability to prioritize.
- Ability to work and communicate effectively with JPEFCU
- Ability to understand technical documentation and specifications related to computer systems.
- Ability to work varied work schedule including evenings, weekends and
- Must be able to lift a minimum of 25 lbs
- Required to frequently walk, sit, talk and hear.
- Required to use hands to handle, feel or operate objects, tools or controls; and reach with hands and arms
Preferred Qualifications
- Experience in a Credit Union environment
- Familiarity with Symitar Quest, SQL, APIs, or scripting
- Experience supporting Symitar upgrades and conversions
- Knowledge of financial institution compliance and regulatory requirements
- Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
- Experience with additional Jack Henry products/modules, preferred.
- Familiarity with cloud technologies and automation platforms, preferred.
Send resume: hr@jpefcu.org